At Maxitile customer care is paramount throughout the process from the initial point of contact through to installation and post care service.
We take ownership and accountability for every aspect of the project to ensure it's delivered to the very highest standard. We effectively and continually liaise and communicate with the client throughout to maintain transparency and deliver on time.
Customer care is not only a process and a service we fully support at Maxitile it is the very fabric of our business and this is largely a testament to our amazingly hardworking team who put the client at the centre of every decision they make.
We will contact your customer within 24 hours.
We will ensure your customer will receive an initial appointment within 10 days.
We deliver a fully managed project with effective communication throughout.