Customer Care

Customer Care Charter

Maxitile Customer Care Charter

Maxitile's Customer Care Charter provides for levels of working practice that exceed your normal contractual rights. The Government supports campaigns which aim to maximise the efficiency and customer service levels within the construction industry and Maxitile fully subscribes to these aspirations.

Maxitile is fully commited to the implementation of good working practices and welcomes any constructive input which may assist us in the acheivment of the following goals

  • Comprehensive service portfolio
  • Pricing structure that provides value for money
  • Timely service delivery
  • Structured credit facilities
  • Transparent working practices
  • Accountability in all areas
  • Helpful and efficient service
  • Comprehensive customer care program
  • Technical support and advice
  • Timely handling of enquiries